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Hotline & customer support

If you have questions about one of our products or need help with using it, contact JURA's customer support team for fast, expert, one-to-one support.

Mailing address

Coffema International General Trading L.L.C.
Dubai Investment Park
United Arab Emirates

Phone + 971 (0) 4 3386401
Fax +971 (0) 4 3386402

Office solutions – point of contact:

Service department – point of contact:

Our working hours:

Sunday to Thursday
9 a.m. to 5 pm

Special opening hours in 2017
Our opening hours during Ramadan Sunday – Thursday from 9am to 3pm
Closed on public Islamic holidays, exact dates are subject to moon sightings and may differ from the date given

  • January 1st 
  • April 23rd
  • June 25th, 26th, 27th
  • August 31st
  • September 1st, 2nd, 3rd 
  • September 22nd
  • November 30th
  • December 2nd, 3rd 
  • December 24th, 25th, 26th
  • December 31st